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Scottsdale Community College Scottsdale Community College Library

Virtual Research Assistance: How to get help online

Virtual research assistance online

Clip art of one person helping another Virtual Reference Desk - Drop in

We get it - sometimes you want to see the person you're talking to.  This is why we're providing some drop-in video reference desk hours (your video is optional!)  In addition to seeing the librarian you're meeting with, we can share our screen with you so you can see exactly how to use the resources that we're teaching you. 

Note: We are currently using Zoom for our Virtual Reference Desk. You have the option of downloading a small file prior to joining the Zoom room or you can click on the link at the bottom of the page that says "join from your browser" to avoid the file download.

The schedule below shows you the days and times a librarian is available for a video drop-in session.

Spring Semester 1/19/21 - 5/21/21 Time
Monday 10:00am - 1:00pm
Tuesday 10:00am - 1:00pm 
Wednesday 10:00am - 1:00pm
Thursday 10:00am - 1:00pm
Friday 10:00am - 1:00pm

Click here to access our Virtual Reference Desk

If you'd like to meet with us virtually, but our drop-in session times don't work for you, you can request a time using our Virtual Reference Appointment Request form or sending an email to


Clip art of paper and pencil  Virtual Reference Desk - By appointment

If you'd like to meet with us virtually, but our drop-in session times don't work for you, you can request a time to meet that works better with your schedule.  Simply fill out our Virtual Reference Appointment Request form and one of the librarians will reach out to schedule a virtual session using Zoom or Google Hangouts.

clip art of computer monitorAsk a Librarian - 24/7 chat

If you need immediate assistance, regardless of the time of day, you can always use our Ask a Librarian chat service.  Just enter your question into any of the green Ask a Librarian chat boxes you see on our website!

Email icon E-mail

For those that prefer old-school communication methods, you can also send us an email at

Or, you can call us at 480-423-6651, Monday through Thursday, between 10am and 4pm.

Clip art of elipses Guides

The library also has several guides that you may find helpful.

  • Frequently Asked Questions (FAQs): Have a quick question about the library?  You may be able to find the answer in our list of FAQs.
  • How-to GuidesFind resources to help you with everything from getting started with research, citations, evaluating sources, and more.
  • Subject Guides: These guides will get you started researching a particular subject, such as careers, genocide, and statistics.
  • Class Guides: Several guides have been created to help with specific class research assignments.